Customer Service
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To check the status of your items, please refer to the shipping details provided for each product. Please note that all items in your order will be shipped together; they will not be sent separately. As a result, the item with the longest lead time will determine the overall shipping timeframe for your entire order. If you have any questions or need further assistance, feel free to reach out.
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Our Customer Service hours of operation are Monday through Friday, 9 am to 5 pm PST. You can reach out to us at info@thefairygodmotherco.com
We’re available whenever you need assistance. You'll hear from us within one to two business days. Our team is more than happy to help you out!
Shipping & Delivery
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To check the status of your items, please refer to the shipping details provided for each product. Please note that all items in your order will be shipped together; they will not be sent separately. As a result, the item with the longest lead time will determine the overall shipping timeframe for your entire order. If you have any questions or need further assistance, feel free to reach out.
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For orders under $150, shipping rates can vary depending on your region and are calculated at checkout.
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Yes, we offer free shipping on orders over $150.
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We do NOT ship internationally at this time.
Returns & Refunds
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We do not allow refunds or cancellations. All items are made to order and are final sale. If there is an issue with your order, please reach out and we will gladly assist you.